OUR TRAINING

Overview

ISS Limited is particularly aware of the fact that the success of a service provider does not rely only on attracting quality manpower, but also on selecting people best suited to each client’s individual needs.

Selection of security personnel

Our company maintains close contact with the relevant government authorities regarding the screening and selection of potential candidates to be trained as security officers. Our selection criteria include, Finger prints check by the Tanzania Police force, the proven ability to read, write and speak both Swahili and English, an applicable and proven track/employee record, etc. In addition all candidates are screened for criminal records.

All security officers must complete and pass a basic security course and for supervisory personnel will attend an advanced course that would qualify them to act as Shift Leaders and Site Commanders. Also all Security Officers will undergo Community Police (POLISI JAMII) and Human Rights training by the Tanzania Police Force.

During the 2-week basic training course for security officers, a wide variety of subjects are presented by qualified instructors. These subjects include the following.

Training Modules

Outcomes

Further to the above general courses we train guards as per the specific assignment requirements and the clients’ instructions and come up with the standing orders, procedures for the assignments. At the end of the training, the guards have a proper understanding in their core security duties as below:

1. Protection/securing of life and property/assets,
2. Maintenance of law and order,
3. Prevention, deterrent and detection of crime,
4. Enforcement of company's (clients) rules and regulations,
5. Assisting in pre-emergency and post emergency situations,
6. Keeping and maintenance of relevant records i.e. visitor’s goods received etc.
7. Maximum use of the available parking area and parking control,
8. Public relations and communication skills,
9. General searches on persons and vehicles etc